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events and training

UK

Mastering intranet management
21-23 February, 2012, London

Advanced writing and editing
6-7 March, 2012, London

Digital Communication Summit
27-28 March, 2012, London

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Digital Communications Summit
May 2-3, 2012, San Francisco, CA

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Introduction to Internal Communications
20 March, 2012, Sydney

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29 March, 2012, Sydney

Full list of dates for 2012 available here

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Corporate Communications Manager - Kao Corporation, London, UK

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Top 3 rated articles

Japan in crisis:­ The role of commun­ication and social media

Driving cultural change at BASF

Measuring supervisor communication

Professional development articles archive

Sally HinderThe road ahead for internal communication skills and competencies

In an interview with Melcrum's Black Belt Trainers, Sue Dewhurst, Adrian Cropley and Geri Rhoades discuss professional development trends for the internal communicator. They do so with the IC Competencies Framework in mind. Find out which of these 12 comptencies are missing from IC functions today, which have become more prominent and how – if at all – they'll change in the coming years.
Read more


neil jenkins

Top Tips: Modes of persuasion

We all know people who are great at influencing. So what is it that they do? Are people born with this innate ability to influence others or is it something we can learn? While there are some very charismatic, influential people out there, the skills they have are ones we can all learn and improve upon. Sally Hinder advises on how to fine-tune your persuasion skills.


Liz Guthridge

How to review your own communication capabilities
Five of the worst communication offenses and how to avoid them.

 


CASE STUDIES AND OPINION

The road ahead for internal communication skills and competencies
How to review your own communication capabilities
Why you should stay upbeat during economic downturn
Why setting IC standards will boost our credibility
Communicating a training program roll out at Canon Europe
Managing worldwide communication at AstraZeneca
Building communication competencies at Bank of America
How Westpac gets the most from its communicators
How strategic are you really?
UK communication awards
How healthy is your company’s communication?
Where should internal communication sit?
Make your career plan a priority
Employee engagement: The Bird Flu of the business world
Successful communication in virtual teams
Practitioner interview: Ruth Weber Kelley, ING
Practitioner interview: Anne Bleeker, Jumeirah Group
Practitioner interview: James Allen, O2
Practitioner interview: Kay Winsper, Siemens UK
Practitioner interview: Mark Watkins, GE Healthcare
Practitioner profile: Charles Willy, Aon
Eleanor Inskip, Thales Group
Mario Andres Cortes, Inverandino
Mary Ellen Conlon, Harvard Pilgrim Health Care
Louise Watts, Cisco
Dawn France, HBOS Retail
Mark Darby, Visa Europe
Heidi Burgett, Yahoo!
Naomi Cohen, BSI British Standards
Michelle Stribling, Google
Helen Corcoran, Ernst & Young
Nicole Dempster, Guardian News & Media
Ali Carruthers, McDonald's
Siobhan Macdermott, McAfee
Melitta Campbell, Lloyds TSB
Dr. Eli Sopow, Royal Canadian Mounted Police
Beth Amos, Child Support Agency Australia
Debbie Wickings, URS Corporation, UK
Bilyana O'Regan, GE Money Home Lending
Clare Bayly, Livestock Improvement Corporation
Hayley Dean, Accenture
Caroline Stanton, Vanquis Bank
Paula Cassin, Cut Through Communications
Laura House, Talking People
Karen Warlin, Buck Consultants
Phil Gold, Nike
Rob Briggs, RBC Wealth Management
Liz Clayton-Jones, Mars UK
Sally Hinder, Consultant
Teresa Sande, Micron Technology
Annabel Barbosa, Wintec
Colin Archer, Experian
Nadine Pettman, Devon Canada Corporation
Neil Jenkins, Coca-Cola Enterprises
Rebecca Cattran, VicRoads
Zrinka Lovrencic, Great Place to Work Institute
Jennifer Schulte, Mars, Inc.

 

TOP TIPS

TOP TIPS: Modes of persuasion
TOP TIPS: Don't forget the basics of being a good communicator
TOP TIPS: Harnessing greater results from your engagement survey
TOP TIPS: Confidentiality - the new privacy?
TOP TIPS: Modes of persuasion
TOP TIPS: 5 ways to create an effective visual impression
TOP TIPS: 6 ways better communication can reduce workplace stress
TOP TIPS: 5 fast ways to increase your communication influence
TOP TIPS: 10 ways to breach cultural barriers
TOP TIPS: 10 steps to cross-cultural communication
TOP TIPS: 5 ways to build your credibility
TOP TIPS: 5 leadership communication coaching pointers
TOP TIPS: A communication competencies interview guide
TOP TIPS: 10 core skills for communicators
TOP TIPS: Make an impact as a new comms leader
TOP TIPS: 10 ways to prove your worth
TOP TIPS: 5 ways to raise your game
TOP TIPS: 5 ways to become a successful strategic communicator
TOP TIPS: 10 steps to cutting through information overload
TOP TIPS: 5 ways to become an effective financial manager
TOP TIPS: 5 ways to produce engaging writing in tough times
TOP TIPS: 8 ways to make 2010 the best year yet for internal communication
TOP TIPS: 3 processes to enhance your professional skills

 

HOW TO...

How to draw up a professional development plan
How to implement a peer-to-peer mentoring program
How language choices can make or break your communication
How to add value in your first 30 days
How to be more strategic (and win awards)
How to manage multiple brands
How to establish and build a relationship with your CEO
The communicator's career curve
How to use your intranet to aid the appraisal process
How you can apply knowledge management
How to deliver value to your business
How to plan a benchmarking initiative
How to gain experience by growing your role
How to develop junior communicators
How to manage your career in challenging economic times

 

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