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Strategic Partners

PRIAICCO

PRCA

SOCAP

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events and training

UK

Mastering intranet management
21-23 February, 2012, London

Advanced writing and editing
6-7 March, 2012, London

Digital Communication Summit
27-28 March, 2012, London

US

Digital Communications Summit
May 2-3, 2012, San Francisco, CA

Asia Pacific

Introduction to Internal Communications
20 March, 2012, Sydney

Advanced Writing and Editing
29 March, 2012, Sydney

Full list of dates for 2012 available here

Poll of the week
Jobs of the week

Corporate Communications Manager - Kao Corporation, London, UK

Comms manager - marketing/comms - Unilever, London, UK

Senior director, internal communications - Kellogg's, Michigan, USA

Internal communications manager - KPMG, Melbourne, AUS

More jobs!

Top 3 rated articles

Japan in crisis:­ The role of commun­ication and social media

Driving cultural change at BASF

Measuring supervisor communication

Channels and new media articles archive

The Neustar Idol Contest: Getting employees to tell the story

Video Camera

One way to get employees excited about and engaged in the company strategy is to enable them to tell it in their own way, and be creative when doing so. Neustar adopted this thinking when it launched the Neustar Idol Contest, which ended with impressive results. Read more

See all Case Studies

 

 

social media

TOP TIPS: 3 tips for recruiting a social media specialist

Consider these tips if you're looking to hire someone who will own and drive your organization's use of social media. Read more

See all Top Tips

Grant Saunders

How to take your first tentative steps into the world of Web 2.0

Is social media something you, as an internal communicator, need to be taking seriously and if so, where do you start? Here's some advice from Grant Saunders, creative director of Wilding McArdle Wilson. Read more

See all How to

 

CASE STUDIES AND OPINION
Are employees rejecting SharePoint?
Making connections at News Corp.
When knowledge sharing turns into knowledge hiding
Capturing the employee voice to reshape reward policies
Business turning increasingly social
The Tube: An intranet that empowers employees
Small Beer social platform reaches big audience
How to introduce Yammer to your organization
Building global collaboration with a new social network at Ericsson
Designing AMP’s intranet to be a key business tool
Innovating communication at Microsoft Services with video podcasts
Turning work into play: gamifying your comms
Delivering internal communication to a remote workforce at American Airlines
Telefónica Europe's social business strategy
Is email dead?
Blogging for better business performance at VicRoads
Using channels to engage contact centre employees at Vanquis Bank
Japan in crisis: The role of communication and social media
Taking collaboration to new levels with SharePoint at Siemens
Walmart's social network revolution
Microblogging your way to improved collaboration
How social media fits into BT’s business
The social intranet: How communicators can relinquish control
SPOTLIGHT ON: Online video - A guide for internal communicators - Pt 4
SPOTLIGHT ON: Online video - A guide for internal communicators - Pt 3
SPOTLIGHT ON: Online video - A guide for internal communicators - Pt 2
SPOTLIGHT ON: Online video - A guide for internal communicators - Pt 1
A chat with Belgium's first chief social media officer
Streamlining communication and reducing email overload at Wintec
How Twitter has increased engagement @Virgin Media
How to take your first tentative steps into the world of Web 2.0
How to use staff magazines to connect with your employees
Using a novelty calendar to engage employees at National Grid
How Deloitte's video competition engages internal and external audiences
Involving employees in the decision-making process at Innovapost
Keeping vital information flowing in New South Wales
The impact of social media in a crisis
Making sense of Enterprise RSS
Connecting workers through voice broadcasting technology
Pranking the CEO to get the message across at Sun
Facebook-style staff directories at IBM
Encouraging Nortel employees to write news for the intranet
Quick and cost-effective ways to overhaul your intranet
How internal comms may change in a web 2.0 world
The Attorney General's Department's 8 ways to overhaul your intranet
DATA: All you need to know about blog spam
How Rio Tinto communicates CSR messages to 36,000 employees worldwide
Launching into a brave new world at IBM
Coping with grief as a group at Thrivent
How Henkel's staff information line provided clear guidelines in a crisis
How Mencap simplifies managers’ communication
Using a blog to communicate during Hurricane Katrina at State Farm
What makes your employees tick?
Channel control at the DTI
Hewlett-Packard and GE Capital’s strategies to overcome information overload
Why Aviva keeps its newsletters simple
Shell’s award-winning e-mail newsletter
Intranet best practice for communicators: 10 steps to success
Evolving the intranet at Cisco Systems
Giving up control of the intranet headlines at ntl
Developing the corporate intranet at Southwest Airlines
How Boeing says “thank you” with intranet cards
Delivering a business-critical intranet at British Telecom
Text messaging Virgin Atlantic’s mobile workers
How Siemens USA uses RSS feeds
Providing content-specific RSS feeds
What is RSS? A really simple description
What is a blog?
Overcoming seven common blog concerns
Should instant messaging be used as an internal communications vehicle?
Streaming multimedia: live broadcasts, internet radio and dial-up connections
McGraw-Hill’s broadcast communication solution
Popular leadership blogs at General Motors
What’s a wiki?
Wikis: Three common concerns
Getting to grips with new technology
Wikis on intranets: IBM, Google and the University of Minnesota
How British Gas gives meaning to financial communication
Don’t be left in the dark about dark websites
Communicating new employee benefits at Prudential
Using employee blogs on the intranet
Redesigning the intranet to segment employee communication
How Eastman Chemical uses staff feedback to shape communication
Nationwide's online "CEO chat"
How Ketchum's portal improved sales, service and productivity
Involving senior managers in roadshows at Norwich Union
How Roche created a newsletter for senior managers
Using RSS to cut through clutter
Get your organization talking: Become a silo-buster
Cutting the cost of calls with Skype
Improving meetings with the "huddle" template
Using blogs for project management at Notiva
How Unisys created a services-led intranet
How "web 2.0" is changing employee communication
Your at-a-glance guide to audience segmentation
Cutting through "noise" to achieve change at Barclays
How BP engages employees in financial communication
Researching intranet user needs at IKEA
Pump Up The Jam: redefining the role of the manager at IBM
Internal TV – The next major channel?
Should we have an intranet or a portal?
Redesigning Allianz Australia's intranet
Are you using your time and resources in the best way?
Using podcasts to add personality at ALTANA Pharma
How British Airways communicators learned to write engaging messages
What will you gain from a social marketing project?
Enabling RBC’s employees to choose their own news
Achieving rapid cut-through at the Child Support Agency
Encouraging employee take-up of benefits options at Baker Hughes
How innovative technology opened up communication channels at Telstra
How Railcorp fine-tuned its intranet search engine

 

TOP TIPS
TOP TIPS: 10 steps to building a stronger business case for a new social media tool
TOP TIPS: 10 Tips for successful internal blogging
TOP TIPS: 10 Tips for successful internal blogging
TOP TIPS: Using digital screens to reach contact center employees
TOP TIPS: Best practice for social media etiquette
TOP TIPS: Social Media: What role does it play for internal communications?
TOP TIPS: 3 tips for recruiting a social media specialist
TOP TIPS: 10 definitive social media tips for 2010
TOP TIPS: 3 failures of internal blogging
TOP TIPS: 8 ways to be a great blog coach for your CEO
TOP TIPS: 4 ways to keep online discussions on track
TOP TIPS: 6 steps to a winning intranet with AEP
TOP TIPS: 5 ways to make your intranet more useful
TOP TIPS: 5 things to remember for corporate blogging
TOP TIPS: Communicating change: what each channel does best
TOP TIPS: 10 steps for communicating with your front-line staff
TOP TIPS: Increase staff attendance at “brown bag” lunches
TOP TIPS: Building managers’ communication skills
TOP TIPS: 3 steps to start podcasting
TOP TIPS: Preparing managers to communicate bad news
TOP TIPS: 10 steps to cutting through information overload
TOP TIPS: Using photos in global newsletters
TOP TIPS: 10 ways to secure buy-in for your intranet
TOP TIPS: 5 ways to make your new intranet a success
TOP TIPS: 10 steps to effective content management
TOP TIPS: 8 ways to use blogs at your company
TOP TIPS: 5 ways to use wikis on the intranet
TOP TIPS: 6 examples of employee blogging guidelines
TOP TIPS: 10-step guide to leading effective meetings
TOP TIPS: 5 steps for conducting an intranet segmentation study
TOP TIPS: The dos and don'ts of segmentation
TOP TIPS: 6 steps to a successful communication cascade
TOP TIPS: Avoiding intranet conflict
TOP TIPS: Engaging employees with technology
TOP TIPS: 5 ways to get repeat intranet visits
TOP TIPS: Using wikis as collaboration tools
TOP TIPS: Resolving intranet conflict
TOP TIPS: 5 ways to use intranet podcasts
TOP TIPS: 5 ways to create a feedback culture
TOP TIPS: 3 ways to improve manager communication
TOP TIPS: Improve your staff publication - now!
TOP TIPS: 5 steps for making an internal communications film
TOP TIPS: Discover how to publicize news to get it noticed
TOP TIPS: 10 rules of social media strategy
TOP TIPS: 8 ideas for effective event communication
TOP TIPS: Cheap ways to roll out social media
TOP TIPS: 10 reasons to keep printing your in-house magazine

 

HOW TO
How to take your first tentative steps into the world of Web 2.0
How to find the right tone for email communication
How to tailor campaigns by audience
How to recession-proof your intranet strategy
How to get your message across without email overload
How to build prosperous online communities
A communicator's guide to Generation Y
How to use downloadable video to enhance internal communication
How to tackle e-mail overload
How to generate interest with a video
How to prepare for media encounters
How to produce a podcast
How to benchmark your intranet
How to use your intranet to aid the appraisal process
How and why to add video to your blog
How to do workplace journalism
How to reduce information overload
How to excel using the "Management by walking around" technique
How to grab your reader's attention – and keep it!

 

TOOLKITS

TOOL: Do you really need that social media software?
TOOL: The intranet design scorecard
TOOL: IBM’s blogging guidelines
TOOL: Choosing your channel
TOOL: Improving manager communications
TOOL: Make your intranet meet users’ needs checklist
TOOL: Vodafone’s team briefing tips for line managers
TOOL: Intranet spring-cleaning process
TOOL: An intranet-management structure
TOOL: Employee behavior-drivers chart
TOOL: Podcast planning template
AUDIO GUIDE: What should your internal TV cover?
AUDIO GUIDE: Top tips for overhauling your intranet
TOOL: Volvo 3P's "Communications Circle"

 

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